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STUDENT REFUND POLICY AND PROCEDURE

 

Date:  January 18, 2017                                                        CHOI YIN JOY TSANG
                                                                                                Principal and Owner

1.         POLICY AND PROCEDURE

1.01     This is the Student Refund Policy and Procedure ("Student Refund Policy") for students of JOY BEAUTY SCHOOL (the "School"), a private career training institution registered with the Private Training Institutions Branch (“PTIB”) of the Ministry of Advanced Education.

2.         REASONS FOR REFUND

2.01     A refund is given for only one (1) of the following two (2) reasons:

a)         a student decides, for whatever reason, to withdraw from his/her program or course at the School before completion of such program or course at the School; or

b)         a student is dismissed (expelled) from his/her program or course at the School before completion of such program or course;

2.02     Before a refund can be given to a student who decides to withdraw, such student must provide to the School a notice of withdrawal that meets all the requirements for such notice as noted in the School's Student Withdrawal Policy, which is a separate information sheet apart from this Student Refund Policy.

3.         CALCULATION OF REFUND
            FOR DISMISSED OR WITHDRAWING STUDENT

For a student who is dismissed or who withdraws, the refund, if any, will be calculated as follows:

3.01     Refunds before the program of study begins:

a)         If written notice of withdrawal is received by the School within seven (7) days after the student contract is made, the School may retain a student application fee of a maximum of two hundred fifty dollars ($250).

b)         If written notice of withdrawal is received by the School thirty (30) days or more before the commencement of the period of instruction and more than seven (7) days after the student contract was made, the School may retain ten percent (10%) of the total tuition due under the student contract to a maximum of one thousand dollars ($1,000).

c)         If written notice of withdrawal is received by the School less than thirty (30) days before the commencement of the period of instruction specified in the student contract, and more than seven (7) days after the student contract was made, the School may retain twenty percent (20%) of the total tuition due under the student contract to a maximum of one thousand three hundred dollars ($1,300).

3.02     Refunds after the program of study starts:

a)         If written notice of withdrawal is received by the School or a student is dismissed before ten percent (10%) of the period of instruction specified in the student contract has elapsed, the School may retain thirty percent (30%) of the tuition.

b)         If written notice of withdrawal is received by the School, or a student is dismissed after ten percent (10%) and before thirty percent (30%) of the period of instruction specified in the student contract has elapsed, the School may retain fifty percent (50%) of the tuition.

c)         If a student withdraws or is dismissed after thirty percent (30%) of the period of instruction specified in the student contract has elapsed, NO refund will be issued.

Consumables and Technical Equipment

3.04     Where a student withdraws or is dismissed from his/her program or course, he/she is entitled to one hundred percent (100%) refund of any as-yet to be received consumables that have been pre-paid.

3.05     Where a student withdraws or is dismissed from his/her program or course after receiving technical equipment from the School free of charge:

a)         the student must return the equipment unopened or as issued within fourteen (14) calendar days; and

b)         if the student fails to return the equipment as set out above, the School may deduct the reasonable cost of the equipment from any amount to be refunded to the student.


 

 

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